Privacy Policy

Last updated: January 2025
Company: Sagan Labs AI
Location: Miami, USA

At Sagan Labs AI ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Sagan Orbit ("the Service").

1. Information We Collect

Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Password (stored as a secure hash)
  • Profile picture (optional)

Project and Task Data

When you use the Service, we collect data you provide including:

  • Project names and descriptions
  • Task details, comments, and attachments
  • Team member assignments and roles
  • Activity logs and timestamps

Usage Data

We automatically collect certain information when you use the Service, including:

  • Browser type and version
  • Operating system
  • Pages visited and features used
  • Time spent on pages
  • Error logs for debugging purposes

Cookies and Authentication

We use cookies and similar technologies for authentication and to maintain your session. These are essential for the Service to function properly.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process your transactions and manage your account
  • Send you notifications about tasks, deadlines, and team activity
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

3. Data Storage and Security

Your data is stored on Google Firebase infrastructure, which provides enterprise-grade security measures including:

  • Encryption at rest and in transit (TLS/SSL)
  • Regular security audits and compliance certifications
  • Automatic backups and disaster recovery
  • Access controls and authentication

Each organization's data is isolated at the database level to prevent unauthorized access between accounts.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

  • Service Providers: We use Google Firebase for authentication, database, and hosting services.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we need to retain it for legal or legitimate business purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data in a machine-readable format
  • Objection: Object to processing of your personal data

To exercise these rights, please contact us at contact@saganlabs.ai.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete your personal information, and the right to opt-out of the sale of your personal information. We do not sell personal information.

8. International Transfers

Your data may be stored and processed in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of your data to these locations.

9. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: